Frequently Asked Questions
When will my order be shipped after I place it?
Orders are usually sent out within 2-4 business days, but if you select the option for expedited processing at checkout, we'll ship it within 24-48 hours depending on when the order was placed.
Which delivery service do you use?
We use USPS for all shipments. For international orders, it will be handled by the recipient's local mail carrier once it reaches the country.
How long will it take for my order to reach me?
All orders are shipped from our factory in the USA. Due to Covid-19, some international deliveries may be delayed. The estimated delivery times are:
USA: 2-5 business days
Canada: 4-10 business days
Western Europe: 5-15 business days
Australia/NZ: 5-15 business days
Rest of the world: 5-20 business days